At perfumejees, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy. Please read the details below:
Returns are accepted within 14 days of receiving your order.
Items must be unused, unopened, and in their original packaging with all seals intact.
A receipt or proof of purchase is required to initiate a return.
Non-Returnable Items
Opened or used perfumes cannot be returned due to hygiene reasons.
Items purchased on sale or as part of promotional offers are not eligible for returns.
Return Process
Contact us via email at
luxurybrand125@gmail.com or call 03299372313
to initiate the return process.
Provide your order details and the reason for the return.
Ship the item back to us at the address provided by our customer support team. Return shipping costs are the customer’s responsibility.
Once we receive the item and verify its condition, we will process your refund or exchange.
Refunds are issued within 14 business days after the returned item is received and inspected.
Refunds will be processed to the original payment method or as store credit, based on your preference.
If you receive a damaged or defective product, notify us within 48 hours of delivery.
We will provide a replacement
after verifying the issue.
For any questions or assistance, reach out to our customer service team:
Email: Luxurybrand125@gmail.com
Phone: 03299372313
We are committed to ensuring you have a pleasant shopping experience with Perfumejees
Thank you for choosing us!
