Eligibility for Returns:

• Returns are accepted within [few] days of the delivery date.

• The product must be unused, unopened, and in its original packaging.

• Perfumes that have been opened, used, or tampered with cannot be returned for hygiene and safety reasons.

Damaged or Defective Items:

• If you receive a damaged, defective, or incorrect item, please contact us within [few] days of delivery.

• You must provide clear photos of the product and packaging as proof.

• We will offer a replacement, store credit, or a full refund, depending on your preference.

Return Process:

• To initiate a return, contact our support team at [ luxurybrand125@emil.com] with your order details.

• Once your return request is approved, we will provide instructions for returning the item.

Return Shipping:

• Customers are responsible for return shipping costs unless the item received was incorrect or defective.

• We recommend using a trackable shipping method, as we are not responsible for lost return packages.

Refund Processing:

• Once we receive and inspect your returned item, we will process your refund within [few] business days.

• Refunds will be issued to the original payment method.

Non-Refundable Items:

• Gift cards, personalized products, and final sale items cannot be returned or refunded.

• Opened or used perfume bottles are not eligible for return.